Community Engagement procedure at FPT Education

At FPT Education, community engagement is not only a form of social responsibility, but also an important part of a holistic education strategy. Each program is designed not just to support the community, but also to help students develop a strong sense of citizenship, improve collaboration skills, and raise awareness of social values.

Below is a summary of the Community Engagement Procedure, built and operated based on the PDCA (Plan – Do – Check – Act) cycle.

The Community Engagement Procedure focuses on two specific groups:

  1. Nationwide education support

1.1. Planning

Before planning

  • Promote research and learn from international models: Organize meaningful initiatives from campus level to national scale, with expert involvement and support from the FPT Corporation.
  • Design programs: Choose programs that are attractive, long-term, and have a positive impact on general education, also building student awareness of social contribution.

Planning

  • Define goals for each stage.
  • Build connections with local authorities.
  • Assign responsible teams, prepare media plans, list partners, and event scripts.
  • Prepare human and financial resources.

1.2. Implementation

  • Start from local units and expand to regional and national levels.
  • Combine with communication efforts to increase public reach and participation.
  • Stay flexible and responsive while maintaining close cooperation with local education partners.

1.3. Review

  • Review after each stage; check progress against goals.
  • Collect feedback from organizers, participants, and education experts.
  • Communicate key outcomes; summarize annually and compare results with the initial plan.

1.4. Improvement

  • Make updates and improvements based on collected results and feedback.
  1. Local education support

2.1. Planning

Before planning

  • Survey local needs: Understand specific issues faced by students, teachers, and schools near FPT campuses.
  • Choose meaningful topics: Prioritize practical, community-oriented content that fits the local context, with active involvement of staff and students.
  • Discuss with local partners: Align plans with local needs and capacity.
  • Strengthen social responsibility: Build a culture of contribution among staff and students, while promoting FPT’s image in the local area.

Planning

  • Set clear goals.
  • Assign responsible team members.
  • Define content and delivery methods.
  • Promote the program and mobilize resources.
  • Set an exact timeline for delivery.

2.2. Implementation

  • Carry out the plan and share highlight results through communication channels.

2.3. Review

  • Collect feedback from partners and participants through various channels.
  • Measure satisfaction and learning impact for staff and students.
  • Review, summarize, and compare real outcomes with the plan.

2.4. Improvement

  • Continue refining the procedure based on effectiveness and reflection.

The community engagement procedure at FPT Education is a vital part of the learning journey. It helps spread knowledge to society, while also delivering meaningful experiences for students. With a structured PDCA approach, each program is managed effectively, allows continuous improvement, and supports the mission of growing responsible global citizens.